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Wallets

Simplify your life with our wallets.

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Frequently Asked Questions (FAQ)

What is your return policy?

We offer hassle-free returns within 30 days of purchase. Items must be unused, in original packaging, and include proof of purchase.

How do I start a return or exchange?

Please contact our customer service team at daniel@tsideup.com and/or thissideup.2019@gmail.com to initiate the process, and we’ll guide you through it.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor your package.

How long does shipping take?

Orders are typically processed within [1-2 business days] and delivered within [5-12 business days], depending on your location.

Are your backpacks waterproof?

Yes, most of our backpacks are made with water-resistant materials to protect your belongings from light rain. For heavy-duty waterproofing, we recommend using an additional rain cover.

Do your backpacks have laptop compartments?

Yes, almost all of our backpacks include a dedicated laptop compartment, suitable for devices up to 16'

Do your wallets have RFID protection?

es, all our wallets come with built-in RFID protection to keep your cards and personal information safe.

How do I contact customer service?

You can reach out to us via email at daniel@tsideup.com and/or thissideup.2019@gmail.com or through our contact form on the website.

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Hassle-free exchange